Aircall Pricing in 2026: The Complete Guide to Plans, Costs, and What You'll Actually Pay

Updated for 2026: Aircall doesn't make pricing easy to find. You'll click through their website, hit a "Contact Sales" wall, and wonder what you're actually signing up for. For more insights, check out our guide on Gong Pricing 2026: Plans, Costs & What Companies Actually Pay. For more insights, check out our guide on Product-Led Sales: The Complete 2026 Guide to PLS Strategy.

We did the research so you don't have to. This guide breaks down exactly what Aircall costs in 2026, including the hidden fees that catch most buyers off guard—like the 3-user minimum that automatically puts your starting cost at $90/month, not the $30/user you see advertised.

According to G2 Crowd's 2026 VoIP pricing analysis, Aircall sits 23% above the market average for cloud phone systems. Whether that premium is worth it depends entirely on your team size, call volume, and feature requirements.

Let's break it all down.

Aircall Pricing Plans in 2026: Complete Cost Breakdown

Aircall offers three main pricing tiers. Here's what each costs as of January 2026:

Essentials Plan: $30/user/month (billed annually)

Monthly billing option: $40/user/month What's included:

• Unlimited inbound calls (domestic)
• 100+ integrations (Salesforce, HubSpot, Zendesk)
• IVR (Interactive Voice Response)
• Call queuing
• Business hours settings
• Basic analytics
• Voicemail and call recording
• SMS messaging (US & Canada)

What's NOT included:

• Outbound calls (pay-per-minute)
• International calling
• Power dialer
• Advanced analytics
• Call monitoring (whisper, barge)
• Salesforce Service Cloud integration

Professional Plan: $50/user/month (billed annually)

Monthly billing option: $70/user/month Everything in Essentials, plus:

• Salesforce Service Cloud integration
• Power dialer
• Call monitoring (live, whisper, barge)
• Advanced analytics and reporting
• Queue callback
• Smart routing
• Mandatory call tagging

Custom Plan: Contact Sales

For teams needing:

• Unlimited outbound calling packages
• Custom analytics
• API access and custom integrations
• Dedicated account manager
• Custom onboarding
• SLA guarantees
• SSO (Single Sign-On)

Custom plans typically start around $70-80/user/month for teams of 50+ users, based on user reports from TrustRadius reviews.

Aircall Essentials vs Professional vs Custom: Which Plan Do You Need?

Choosing the right tier comes down to three questions:

1. Do you need outbound calling features?

If your team makes more calls than it receives, you need Professional. The power dialer alone—which automates dialing through contact lists—can increase agent productivity by 200-300%, according to Aircall's own case studies.

2. Do you need call coaching capabilities?

Live monitoring, whisper (talk to agents without customers hearing), and barge (join calls) are Professional-only features. Sales managers and support supervisors typically need these.

3. What's your team size?

Team Size	Recommended Plan	Why
-----------	------------------	-----
3-10 users	Essentials	Basic features sufficient for small teams
11-30 users	Professional	Call monitoring becomes essential
31-100 users	Professional or Custom	Volume discounts available
100+ users	Custom	Negotiate enterprise pricing

The honest assessment: Most sales teams outgrow Essentials within 6 months. If you're considering Aircall for outbound sales, start your budgeting with Professional pricing.

Hidden Aircall Costs You Need to Know Before Signing

The per-user price is just the beginning. Here's what catches most buyers off guard:

1. Outbound Calling Rates

Aircall's Essentials plan includes unlimited inbound calls. Outbound calls are charged per minute:

• US domestic: $0.02-0.03/minute
• Canada: $0.03-0.04/minute
• UK: $0.04-0.06/minute
• Western Europe: $0.05-0.08/minute
• Australia: $0.08-0.12/minute

For a sales team making 1,000 outbound minutes per month per user, that's an additional $20-30/user/month.

2. International Calling Fees

International rates vary dramatically:

• Toll-free numbers: Additional $15-30/month per number
• International numbers: $6-20/month depending on country
• International calling: $0.05-0.50/minute depending on destination

3. SMS Costs

SMS is included for US/Canada, but rates apply elsewhere:

• US/Canada: Included (limited volume)
• UK: $0.04-0.06/message
• Other countries: $0.05-0.15/message

4. Add-On Features

Add-On	Cost	Notes
--------	------	-------
Additional phone numbers	$6-20/month each	Varies by country
Toll-free numbers	$15-30/month each	Includes minute bundles
Aircall AI (transcription, summaries)	$10-15/user/month	Required for AI features
Advanced analytics package	$5-10/user/month	Enhanced reporting
Priority support	Varies	Enterprise only

5. The 3-User Minimum

This is the most overlooked cost: Aircall requires a minimum of 3 users on any plan.

Solo entrepreneurs or 2-person teams pay for 3 seats regardless. That's:

• Essentials: $90/month minimum (not $30)
• Professional: $150/month minimum (not $50)

What Aircall Actually Costs: Real Examples for Teams of 5 to 100+

Abstract per-user pricing doesn't help you budget. Here are real-world cost calculations:

Scenario 1: 5-Person Sales Team (Essentials)

Cost Component	Monthly	Annual
----------------	---------	--------
5 users × $30/month	$150	$1,800
1 toll-free number	$20	$240
Outbound calls (5,000 min)	$125	$1,500
Total	$295	$3,540

Per-user effective cost: $59/month (not $30)

Scenario 2: 15-Person Sales Team (Professional)

Cost Component	Monthly	Annual
----------------	---------	--------
15 users × $50/month	$750	$9,000
2 toll-free numbers	$40	$480
3 international numbers	$36	$432
Outbound calls (20,000 min)	$500	$6,000
Aircall AI add-on	$150	$1,800
Total	$1,476	$17,712

Per-user effective cost: $98/month (not $50)

Scenario 3: 50-Person Support Team (Custom)

Cost Component	Monthly	Annual
----------------	---------	--------
50 users × $65/month (negotiated)	$3,250	$39,000
5 toll-free numbers	$100	$1,200
Unlimited outbound package	$500	$6,000
Aircall AI (all users)	$500	$6,000
Priority support	$200	$2,400
Total	$4,550	$54,600

Per-user effective cost: $91/month

Key Takeaway

Your actual Aircall cost will typically be 60-100% higher than the advertised per-user price once you add realistic usage.

Aircall Pricing vs RingCentral, Dialpad, and JustCall: 2026 Comparison

How does Aircall stack up against alternatives? Here's a direct comparison:

Feature	Aircall Professional	RingCentral Advanced	Dialpad Pro	JustCall Pro
---------	---------------------	---------------------	-------------	---------------
Base price/user/month	$50	$35	$25	$49
Minimum users	3	1	1	2
Minimum monthly cost	$150	$35	$25	$98
Outbound calling	Per-minute	Unlimited (US/CA)	Unlimited (US/CA)	Limited included
Power dialer	Included	Add-on ($)	Add-on ($)	Included
Call recording	Included	Included	Included	Included
AI transcription	Add-on ($10-15)	Included	Included	Add-on ($)
CRM integrations	100+	200+	70+	100+
Video meetings	No	Yes	Yes	No

Pricing verdict:

• Best value for small teams (1-5 users): Dialpad or RingCentral (no minimums)
• Best for outbound sales teams: JustCall or Aircall (power dialer included)
• Best all-in-one solution: RingCentral (includes video, messaging)
• Best for international teams: Aircall (strongest global coverage)

According to Capterra's 2026 VoIP comparison data, businesses prioritizing CRM integration rate Aircall highest, while those prioritizing price typically choose RingCentral or Dialpad.

Monthly vs Annual Billing: How Much Can You Save?

Aircall's annual discount is significant—but it comes with commitment risk.

Annual Billing Savings

Plan	Monthly Rate	Annual Rate	Savings
------	-------------	-------------	----------
Essentials	$40/user	$30/user	25%
Professional	$70/user	$50/user	29%

The Math for a 10-Person Team (Professional)

• Monthly billing: $70 × 10 × 12 = $8,400/year
• Annual billing: $50 × 10 × 12 = $6,000/year
• Annual savings: $2,400 (29%)

Should You Commit Annually?

Choose annual if:

• You've used Aircall before and know it works for you
• Your team size is stable for the next 12 months
• You've completed a full trial and tested all needed features

Choose monthly if:

• This is your first cloud phone system
• Your team is growing or shrinking unpredictably
• You're still evaluating alternatives
• You're on the Essentials plan and may need to upgrade For more insights, check out our guide on 12 Best Chili Piper Alternatives in 2026 (Honest Comparison).

Pro tip: Start with monthly billing for 2-3 months, then switch to annual once you've confirmed fit. The extra $200-400 you'll spend is worth the flexibility.

Aircall Minimum Seats, Contracts, and Commitment Terms Explained

Before signing, understand the fine print:

Minimum User Requirements

• Essentials: 3 users minimum
• Professional: 3 users minimum
• Custom: Typically 25+ users

Contract Terms

• Monthly plans: Cancel anytime with 30 days notice
• Annual plans: 12-month commitment, no prorated refunds for early cancellation
• Multi-year deals: Available for Custom plans with 15-25% additional discounts

Seat Changes

• Adding users: Prorated billing, effective immediately
• Removing users: Changes apply at next billing cycle
• Downgrading plans: Only allowed at renewal for annual contracts

What Happens When You Exceed Limits?

• Call overage: Billed per-minute at standard rates
• SMS overage: Billed per-message
• Storage overage: Call recordings auto-delete after 1 year on Essentials (unlimited on Professional)

Aircall AI Features and Add-Ons: What They Cost in 2026

Aircall has invested heavily in AI capabilities. Here's what's available and what it costs:

Aircall AI (Add-On Package)

Cost: $10-15/user/month Included features:

• Real-time call transcription
• Post-call summaries
• Sentiment analysis
• Key moment detection
• Automated call tagging suggestions

Is Aircall AI Worth It?

Based on user reviews from G2 and TrustRadius:

Pros:

• Saves 5-10 minutes per call on note-taking
• Transcription accuracy rated 85-92%
• Summaries capture key action items

Cons:

• Adds 20-30% to your per-user cost
• Some features available free in competitors (Dialpad, RingCentral)
• Requires Professional plan as prerequisite

Verdict: Worth it for teams making 20+ calls/day per agent. Marginal value for low-volume teams.

Other Add-Ons Worth Knowing

Add-On	Cost	Best For
--------	------	----------
Additional phone numbers	$6-20/month	Multi-location businesses
Vanity numbers	$30-50/month	Brand recognition
Dedicated IP	Custom pricing	Security-conscious enterprises
Extended call recording storage	$2-5/user/month	Compliance requirements

How to Get Discounts on Aircall: Negotiation Tips That Work

Aircall's published pricing isn't final. Here's how to negotiate:

1. Ask for Startup Discounts

Aircall offers startup programs with:

• 20-50% off first year
• Extended trials (30-60 days)
• Reduced minimum seats

Eligibility: Typically VC-backed or accelerator-affiliated startups under 50 employees.

2. Leverage Annual Commitment

Beyond the standard 25-29% annual discount, you can negotiate:

• 2-year commitment: Additional 10-15% off
• 3-year commitment: Additional 15-25% off
• Upfront annual payment: 5-10% additional discount

3. Bundle Features

If you need add-ons, negotiate them as a package:

• Aircall AI + extra numbers + priority support = potential 15-20% bundle discount

4. Time Your Negotiation

Best times to negotiate:

• End of quarter (March, June, September, December)
• End of fiscal year
• When you're seriously evaluating a competitor

5. Get Competitor Quotes First

Having written quotes from RingCentral, Dialpad, or JustCall gives you leverage. Sales teams are authorized to match or beat competitive pricing for serious buyers.

6. Ask About Non-Profit and Education Discounts

Aircall offers 15-30% discounts for:

• Registered non-profits
• Educational institutions
• Government agencies

Sample negotiation script:

"We're evaluating Aircall against [competitor] who quoted us $X. We prefer Aircall's integration with [your CRM], but we need the pricing to work for our 25-person team. What can you do on the Professional plan with AI included?"

Is Aircall Worth It? Evaluating Value for Your Money

Let's be honest about Aircall's value proposition:

Where Aircall Excels

1. CRM Integration Depth

Aircall's Salesforce, HubSpot, and Zendesk integrations are best-in-class. Call data syncs automatically, screen pops show customer history, and agents can log calls without leaving their CRM.

G2 users rate Aircall's integrations 4.5/5—higher than any competitor.

2. Ease of Use

Time-to-value is exceptional. Most teams are fully operational within 1-2 days, compared to 1-2 weeks for RingCentral or traditional PBX migrations.

3. Call Quality and Reliability

Aircall reports 99.99% uptime SLA for enterprise customers. User reviews consistently praise call quality.

4. International Coverage

Numbers available in 100+ countries with local presence. Ideal for global sales teams.

Where Aircall Falls Short

1. Price Premium

You'll pay 20-40% more than comparable alternatives. This is only justified if you heavily use the CRM integrations.

2. No Video Conferencing

Unlike RingCentral or Dialpad, Aircall is phone-only. You'll need a separate video solution.

3. AI Features Lag Behind

Dialpad and RingCentral include AI transcription in base plans. Aircall charges extra.

4. Minimum Seat Requirements

Solopreneurs and 2-person teams are priced out or forced to overpay.

The Verdict: Who Should Choose Aircall?

Aircall is worth it for:

• Sales teams using Salesforce or HubSpot extensively
• Support teams on Zendesk needing deep integration
• Companies with international calling needs
• Teams prioritizing ease of setup over price

Consider alternatives if:

• Budget is your primary concern
• You need video conferencing included
• You're a team of 1-2 people
• AI features are essential and you don't want to pay extra

Alternatives to Aircall Worth Considering

If Aircall's pricing doesn't fit, here are strong alternatives:

For Budget-Conscious Teams: Dialpad

• Starting at: $25/user/month
• Best for: Teams wanting AI included at no extra cost
• Trade-off: Fewer integrations than Aircall

For All-in-One Needs: RingCentral

• Starting at: $30/user/month
• Best for: Teams needing phone + video + messaging
• Trade-off: More complex setup

For Outbound Sales: JustCall

• Starting at: $49/user/month
• Best for: High-volume outbound teams
• Trade-off: Weaker inbound/support features

For Instant Lead Connection: GreetNow

Disclosure: GreetNow is our product. We're including it because it addresses a specific gap in traditional phone systems.

If your challenge isn't phone calls but connecting with website visitors before they leave, traditional VoIP (including Aircall) may not be your solution.

GreetNow is a live video chat widget that connects website visitors to your sales team in under 5 seconds—no forms, no waiting, no callbacks.

Consider GreetNow if:

• Leads are abandoning your website before calling
• Your speed to lead on web inquiries exceeds 5 minutes
• You sell high-consideration products where face-to-face builds trust
• You want to complement (not replace) your phone system

The two work well together: Aircall for traditional inbound/outbound calling, GreetNow for instant website visitor engagement. Use our Speed to Lead ROI Calculator to see the impact for your business.

Aircall Free Trial: What's Included and How to Start

Before committing, take advantage of Aircall's trial:

What You Get

• Duration: 7-day free trial
• Plan access: Full Professional features
• Users: Up to 3 users included
• Credit card required: Yes (but not charged until trial ends)

How to Maximize Your Trial

Day 1-2: Setup and Integration

• Connect your CRM (Salesforce, HubSpot, or Zendesk)
• Import contacts
• Configure business hours and IVR

Day 3-4: Test Core Features

• Make and receive test calls
• Try the power dialer
• Test call monitoring (whisper/barge)

Day 5-6: Evaluate Quality

• Run real customer calls
• Review analytics and reporting
• Test mobile app functionality

Day 7: Make Your Decision

• Calculate actual usage costs
• Compare against your trial experience
• Negotiate pricing before trial ends (you have leverage)

Pro Tip: Extend Your Trial

Contact Aircall sales on day 5-6 requesting an extension for "final stakeholder approval." Most teams receive 7-14 additional days, giving you 3 weeks total to evaluate.

Frequently Asked Questions

How much does Aircall cost per user per month in 2026?

Aircall Essentials costs $30/user/month (annual) or $40/user/month (monthly). Professional costs $50/user/month (annual) or $70/user/month (monthly). Custom pricing is available for larger teams.

Does Aircall have a free plan or free tier?

No, Aircall doesn't offer a free plan. They provide a 7-day free trial with full Professional features, but paid subscription is required afterward.

What is the minimum number of users required for Aircall?

Aircall requires a minimum of 3 users on Essentials and Professional plans. Custom/Enterprise plans typically require 25+ users. Solo users or 2-person teams must pay for 3 seats.

Does Aircall charge extra for international calls?

Yes, international calls are charged per-minute beyond domestic calling. Rates range from $0.04-0.50/minute depending on destination country. International phone numbers also cost $6-20/month each.

Can you pay for Aircall monthly or is annual required?

Both options are available. Monthly billing is 25-29% more expensive than annual billing. Monthly plans can be cancelled with 30 days notice; annual plans require 12-month commitment.

What's included in Aircall's free trial?

The 7-day trial includes full Professional plan features for up to 3 users. You'll have access to power dialer, call monitoring, analytics, and all integrations. Credit card is required but not charged until trial ends.

How does Aircall pricing compare to RingCentral and Dialpad?

Aircall Professional ($50/user) is more expensive than RingCentral Advanced ($35/user) and Dialpad Pro ($25/user). However, Aircall includes power dialer in the base price, which competitors charge extra for.

Are Aircall's AI features included in the base price or extra?

Aircall AI (transcription, summaries, sentiment analysis) is an add-on costing $10-15/user/month on top of the Professional plan. This contrasts with Dialpad and RingCentral, which include AI features in base pricing.

Final Thoughts: Making the Right Aircall Decision

Aircall is a premium cloud phone system—and the pricing reflects that. For teams heavily invested in Salesforce, HubSpot, or Zendesk, the integration depth justifies the 20-40% price premium over alternatives.

But know what you're signing up for:

• Advertised price: $30-50/user/month
• Realistic cost: $60-100/user/month after add-ons and usage
• Minimum commitment: $90-150/month (3-user requirement)

Do the math for your specific situation using the scenarios in this guide. Start with the 7-day trial, negotiate before committing, and choose annual billing only once you've confirmed Aircall is the right fit.

Your phone system is the backbone of customer communication. It's worth taking the time to get the pricing—and the decision—right.